At NorthTech Solutions, we offer all our customers a 30 day money back guarantee. If for any reason you are not satisfied with the product we have sent you, or simply don’t like it, we will give you a 100% full refund or replace the phone at no charge. This applies to all products sold by NorthTech Solutions Inc. Feel confident when buying with us. If you decide you’d like to return your phone after 30 days, we will make an offer in accordance with our trade-in program. See the following link for more details: https://northtechsolutions.ca/trade-in-program/